As we get ready to close out 2020, we reflect on this past year, including the setbacks that we’ve overcome and the precious moments that we’ve enjoyed. It is also the time of year when we get to look ahead to the new year and decide what we wish to...
Do you know what’s really important to you? What you value most in life? Your values are the beliefs you hold about what is important or desirable. They are the driving forces that guide your decisions and direct your life, often without your conscious...
Imagine this. You’re about to enter into a conversation with a distressed client or employee. You want to honor their point of view while inviting them to see a different perspective. What can you do? You can use a technique called the agreement frame. It...
If you sometimes struggle with self-doubt, you’re not alone. In fact, an estimated 70% of the population experiences what’s known as “imposter syndrome” — doubting your accomplishments and fearing being exposed as a fraud — at least once in...
What do you do when faced with tough decisions? Many of us feel worried, anxious, overwhelmed or even paralyzed because we imagine what might happen if things do not work out as planned. On the one hand, we’d like to commit to a decision and move forward, but on the...
